Frequently Asked Questions
Is there a limit to the number of Pay Per Post I can purchase?
There is no limit, simply purchase a Pay Per Post for each property you wish to advertise.
How will I receive enquiries?
You will receive enquiries directly from your registered WhatsApp number, allowing you to respond quickly and conveniently.
Can I edit my listing after it goes live?
Yes. You can edit selected details, such as listing availability, price, description, and photos. However, the listing type and property location cannot be changed after it goes live.
What if my property is rented or sold before my Pay Per Post expires?
You can update your property status as Sold or Rented at any time. Please note that Pay Per Post is a one time listing purchase, no refunds or partial refunds will be provided for the unused listing period.
What happens after my listing expires?
Once your listing expires, it will no longer be visible to property seekers. You can simply purchase another Pay Per Post whenever you’re ready to advertise again.
Can I use Pay Per Post if I have an existing subscription package?
Pay Per Post is intended as a flexible listing option for users without an active subscription package. If you already have an active subscription package, you won’t be eligible to purchase Pay Per Post.
Are there any hidden fees or recurring charges?
No. Pay Per Post is a one-time payment per listing. There are no subscriptions, recurring fees or long-term commitments.
Do I need to create an account before posting a listing?
If you’re a new user, you’ll be guided through the necessary account setup and verification steps to get started with Pay Per Post.
If you’re a returning user, simply log in with your existing credentials to access Pay Per Post.
How do I select whether my property is for sale or rent?
When creating your Pay Per Post listing, you will be guided to select the available listing type for your property, such as property for sale, entire unit for rent or room for rent.
The property type eligibility depends on the location of your property.
How do I add photos to my property listing?
You can upload property photos while creating your Pay Per Post listing.
Adding clear and relevant photos can help property seekers better understand your property.
Follow the on-screen instructions when creating your listing to upload your photos.
Can I preview my listing before posting it?
You will have the opportunity to provide and review your property information as you create your Pay Per Post listing.
We recommend checking that your property details, price, description and photos are accurate before completing your submission.
What Payment Methods are accepted?
Pay your way with e-wallet, online banking, credit card or DuitNow. Just a few simple steps to pay, and your listing goes live.
What happens after I submit my listing?
Once you have completed the required steps, your listing will go through the applicable checks before it is published.
Once approved and live, your Pay Per Post listing will appear on both PropertyGuru Malaysia and iProperty Malaysia.
How do I know if my listing is live?
Once your Pay Per Post listing has been successfully published, you can check your listing status through your account.
Your live listing will be available to property seekers on PropertyGuru Malaysia and iProperty Malaysia.
I started creating my listing but didn’t finish it. What should I do?
Return to Pay Per Post and sign in using the same account or details you used when starting your listing.
Check whether you can continue your listing from where you left off. If you are unable to proceed, follow the support options provided on the Pay Per Post website for assistance.
I’m having trouble posting my property. Where can I get help?
If you encounter an issue while creating your Pay Per Post listing, please contact our customer care team from Mon-Fri, (9 AM to 6 PM) at +603 6419 5188.
Can I post my listing from my phone?
You can access the Pay Per Post website from your mobile device and follow the steps provided to create your property listing to get started.
Do I need to post separately on PropertyGuru Malaysia and iProperty Malaysia?
No. You only need to create your Pay Per Post listing once.
Once your listing is approved and published, it will appear on both PropertyGuru Malaysia and iProperty Malaysia.